Billing and Refund Policy

  • The MySailingClub software is provided by Club Operations Pty Ltd as an annual subscription service.
  • You will be invoiced for the subscription fee:
    • For an initial subscription, the invoice is payable within 30 days
    • For a renewal, the invoice will be issued six weeks prior to your renewal date and payable prior to the expiry of the current subscription.
  • If you do not pay your account by the due date, your subscription access may be suspended.
  • You may cancel your subscription at any time by emailing: admin@clubops.com.au
  • There are no refunds for a period for which billing has already occurred and the subscription start date has passed.
  • If you cancel your subscription or do not pay an invoice by the due date:
    • Your data will be maintained within the MySailingClub / ClubOps system for a minimum period of twelve months.
    • After twelve months, your data and published results may be permanently deleted.
    • Reactivation of a subscription within twelve months will require payment for any intervening months.
  • All price are quoted and charged in Australian dollars and are quoted inclusive of all Australian taxes and levies.
  • See also our Terms of Use.

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